Hoping for convenience but got nothing but frustration. It broke multiple times, their repair service was chaotic, and after returning it for a refund, Dreame refused to pay me back. Every response from their advanced team took weeks and contradicted the last one. My honest advice: stay away from Dreame products. https://www.reddit.com/r/RobotVacuums/comments/1mwk34p/dreame_is_a_scam/