In the current digital age, where everyone is in a hurry, organizations have resorted to developing their own software in order to make customers more involved and to simplify their processes. This case study covers the way that 011BQ, one of the top software development companies, supported a key player in the retail sector to increase customer interactions using a tailor-built app. https://www.011bq.com/blog/how-011bq-helped-retail-industry-boost-engagement-with-custom-app/